Crystal’s interest in technical theatre and management began in her home province of New Brunswick where she worked as a Theatre Production mentor at the University of New Brunswick. She’s since trained in the Opera Management Program at the Banff Centre for the Arts and is a recent graduate of the National Theatre School of Canada. Previously, Crystal has worked at the National Arts Centre on the management team, and began her independent career as a freelance Production Manager in Toronto where she received a Harold Award for her contributions to the community. Crystal is also the co-founder of What by When (WxW), a production firm advocating for culturally/environmentally sustainable and standardized Production Management and Technical Direction practices within the industry.